UPDATE @ 4:30 p.m.:
In an update, Microsoft said they were able to allow a subset of affected servers to successfully return to service.
“We’re now applying this change more broadly. We’re also preparing automated recovery systems to continually detect and restart unresponsive servers, to maintain service stability while this change progresses,” they wrote on social media.
INITIAL REPORT:
In a social media post, Microsoft said it was experiencing issues with its online mailbox services.
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“We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas,” the post on X read in part.
The company said it is working to resolve the issue.
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